Email Account Forwarder

This interface allows you configure an email address to forward copies of incoming emails to another address. This is useful if, for example, you want to use one email address to check emails addressed to multiple accounts. You can also discard email or send (pipe) email to a program.

Send a copy of any incoming email from one address to another. For example, forward to so that you only have one inbox to check.

To manage forwarders for a specific domain on your account, select the desired domain from the Managing menu.


To manage forwarders for email accounts that use the BoxTrapper feature (Home >> Email >> BoxTrapper), use the BoxTrapper Forward List feature.

Email Account Forwarders

The Email Account Forwarders table lists all of the email addresses that use a forwarder to redirect email to another address or service.

  • To quickly find a specific email address, enter a keyword in the Search text box and click Go.
  • To view the route that a forwarded email takes, click Trace in the Functions next to that email address.
  • To delete a forwarder, click Delete next to that email address, and then click Delete Forwarder to confirm.

Add Forwarder

To add a mail forwarder, perform the following steps:

  1. Click Add Forwarder.
  2. In the Address to Forward text box, enter the address for which you wish to forward incoming email.
  3. Select the desired domain from the menu.
  4. Select one of the following options:
    • Forward to email address — Select this option to forward incoming email to another address. Enter the address to which you wish to forward email in the text box.
    • Discard  and send an error to the sender (at SMTP time) — Select this option to discard incoming email and automatically send a failure notice to the senderEnter the desired failure message in the Failure Message text box.
    • Click Advanced Options to view the following additional options:
      • Forward to a system account — Select this option to forward incoming email to a system user. Enter the desired username in the text box.


        • This text box accepts the username of any user on the server.
        • System accounts do not have a public-facing email address.
      • Pipe to a program — To automatically forward incoming email to a program, enter a path to the program, relative to the account’s home directory (for example, utilities/ in the text box. For more information, read the Pipe to a Program section below.
      • Discard (Not Recommended) — Select this option to discard incoming email without a failure notice.


        We do not recommend this option, because the sender will not know that the delivery failed.
  5. Click Add Forwarder.